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====Please Select====
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Contact
Leadership & Managerial Capabilities
Choose
1. PERSONAL SKILLS FOR MANAGERS
- Equipping & Enhancing Managerial Skills for New Managers
- Managing Change
- Managing Teamwork in Organisations
- Developing Leadership & Management Competencies
- Enhancing Managerial Image
- Time Management
- Conflict Resolution – managing conflicts effectively
- Anger Management
- Holistic Training - Stress Management
- Excellent Corporate Communication Skills
- Enhancing Presentation Skills
2. INTERPERSONAL SKILLS FOR MANAGER
- Coaching and Counseling
- Mentoring for Peak Performance
- Bringing out the best in you and your subordinates
- Enhancing Interpersonal Relationships - excellent people management
- Managerial Communication Skills
- Corporate Grooming - Walk and Talk Like a Manager
3. TECHNICAL SKILLS FOR MANAGERS
- Effective Interviewing Skills for Managers
- Effective Meeting Management
- Effective Performance Appraisal
- Strategic Thinking & Planning
- On the Job Training (OJT)
- Strategy and organisational planning
- Train the trainer series
- Decision Making & Problem Solving
- Effective and Fair Performance Appraisals
- Effective Supplier Management
- Managing MAD : Mergers, Acquisitions & Diversifications
- Zero Defect Mindset through Personal Coaching
4. SUPERVISORY CAPABILITIES
- Bringing out the Best in Yourself and Your Subordinates
- Supervisory Development Program for New Supervisors
- Supervisory Skills – Course in Mandarin
- Assertive Supervision
- Coaching and Counseling Skills
- Effective Brainstorming
- Effective Performance Appraisal
- Building a United Team for Effective Performance
- Train the trainer series for Supervisors
- Penyelia yang Cemerlang – Course in Bahasa Malaysia
- Managing Employee Discipline
- Managing Workplace Interruptions
- Balanced Scorecard
5. PROJECT MANAGEMENT TRAINING
- IT Project Management
- Comprehensive Project & Risk Management
- Document Management
- Project Management Awareness
Operational Capabilities
Choose
1. PURCHASING DEPARTMENT
- Purchasing Expediting
- Purchasing Negotiation Skills
- Purchasing Management
- Building Effective Purchasing Assistants
- Effective Supplier Management
2. WAREHOUSE DEPARTMENT
- Kursus Operator Setor – course in Bahasa Malaysia
- Warehouse & Store Management
3. HUMAN RESOURCES DEPARTMENTS
- Strategic HR Management
- Proven Techniques of Recruitment & Induction
- Interviewing Skills
- Employment Act & Domestic Inquiry (EADI)
- Setting up a Pay For Performance System
- Workshops in Conducting an Effective & Fair Performance Appraisal
- Grievance Handling
4. LINE LEADERS / OPERATORS CAPABILITIES
- Positive Thinking & Work Attitude Programs
- Motivasi & Sikap Kerja Cemerlang – course in Bahasa Malaysia
5. CLERICAL DEPARTMENT
- Excellent Telephone Techniques
- Clerical Development Enhancement
- Improving Communication: Substance and Fluency
- Problem Solving for Clerical Personnel
- Enhancing Image and Productivity of Front liners
6. CUSTOMER SERVICE DEPARTMENT
- Customer Relationship Management (CRM)
- Building Customer Loyalty & Retention
- Excellence in Customer Service – how to Win & Keep Customers
- Interpersonal Skills Unleashed
- Handling Customer Grievance & Complains
- Managing Difficult Customers
7. SALES & MARKETING CAPABILITIES
- Professional Selling Skills with Dato’ Lawrence Chan
- Making a Difference (MAD) in Sales with Anas Zubedy
- Go Selling! With Anas Zubedy
- Sales Goal Setting & Planning
- Relationship Selling
- Sales Techniques that Work every time
- Call Business Concept – for Telemarketing Agents
8. SAFETY & HEALTH CERTIFICATION
- First Aid
- OSHA
- Fire Fighting & Fire Safety
- Setting up Safety Committee
- Functions & Management of Safety & Health Committee
- Safety for Forklift Drivers
- Crane & Hoist
- Emergency Response Plan (ERP) and Evacuation Drill
- Accident Investigation
- Total Solution in Welding
- Management of Hazardous Chemical
9. TRAINING NEED ANALYSIS (TNA)
- TNA Project (1 year analysis)
- TNA Awareness Program
- Departmental TNA
Technical Capabilities
Choose
1. TECHNICAL
- 7 QC Tools
- Statistical Process Control (SPC)
- 5S
- FMEA
- Total Productive Maintenance (TPM)
- Total Quality Management (TQM)
- Lean Manufacturing
- DOE – Minitab & JMP
- Cost Reduction
- Zero Defect through Personal Coaching
Enhancement Capabilities Programs for All
Choose
1. PUBLIC SPEAKING
- Persuasive Presentation Techniques
- PowerPoint Presentation Skills
- Speaking up with Confidence
- Making a Great First Impression
2. CORPORATE IMAGE & ETIQUETTES
- High Impact Grooming for Professionals
- Creating Corporate Image for Women
- Business Etiquette
3. INTERPERSONAL CAPABILITIES
- Communication Skills
- Win-win Negotiation
- Interpersonal Skills Unleashed
4. TEAMBUILDING - OUTDOOR
- Focus on Building a great united team
- Focus on Company Retreat & Recreation
- Focus on Company Goal Setting & Direction
- Focus on Company Alignment, Vision & Mission
- Focus on Positive Work Attitude
- Focus on Creativity & Thinking out of the Box
- Focus on Interpersonal and Intrapersonal Skills
5. MASTERING NLP (NEURO LINGUISTIC PROGRAMING)
- NLP for Sales
- NLP for Negotiation Skills
- NLP for Coaching
- NLP for Communication
- NLP for Personal Development & Peak Performance
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